Tag: City Light

Barrier Reduced for Utility Shut-off Late Payments; 2016 Seattle Public Safety Survey, The Ponderosa Pine, Next Week in the Budget, In-District Office Hours

October 26th, 2016

Barrier Reduced for Utility Shut-off for Late Payments Whether because of a lay-off at work or an unexpected medical expense, Seattle City Light (SCL) and Seattle Public Utility (SPU) customers sometimes come up short when it’s time to pay their bill and face a shut-off of their utilities. When a customer receives a shut-off notice, […]

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Utility Billing System Delays, Neighborhood Street Fund Deadline, and Preservation: the Missing Piece of our Housing Strategy

April 8th, 2016

Delays for the New Utility Billing System The New Customer Information System (NCIS) is a joint Seattle City Light (SCL) and Seattle Public Utilities (SPU) project to replace the Consolidated Customer Service System (CCSS) – the existing SCL and SPU billing system. The CCSS supports billing and customer processes for both utilities, but fails to […]

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